AEP – Help Me Activate

Activating American Electric Power (AEP) Service

American Electric Power is a major electric utility company in the United States, providing electricity to more than 5 million customers in 11 states. All you need to do to activate service to your home or business is to call them and provide your address. In some cases, you may be asked to place a deposit on the account, but you can get it back after establishing a good payment history with them. No technician will need to come into your home, though a technician will have to come out and turn your power on at the pole that services your address.

American Electric Power (AEP) Contact Info

Phone Number: 1 (800) 277-2177

Corporate Mailing Address:

1 Riverside Plaza

Columbus, OH 43215-2372

Please note your payment address will be different depending on where you have service. This address is provided on your monthly bill, and if you cannot locate it, call customer service. These addresses are not publicly posted online.

Website: The official website for American Electric Power (AEP) is located here[+]. For support, visit their online support page.[+]

Social Media:

  • GooglePlus:AEP is not on Google Plus as of December 2013.
  • Twitter: [+]Tweet AEP to get assistance and learn about what is going on with the company, including service outages.
  • Facebook: [+]You can post questions and concerns about your account and learn about the latest outages in your area on Facebook.
  • YouTube:[+]YouTube is not a customer service vehicle for AEP, but keeps customers informed about what is going on with the company, including behind the scenes video.

Activation Assistance for American Electric Power (AEP) Service

Should you have issues with your electricity after the service has been turned on at your address contact customer service. If anything major goes wrong they can send a technician out to look at the service around your area and determine if it is an issue inside the home.

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